Accessibility Statement

Our Commitment to Accessibility

Gray Duct Heating • Cooling • Air Duct Cleaning is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to our website at https://grayducttechnologies.com.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. WCAG defines requirements for designers and developers to improve accessibility for people with disabilities. Conformance with these guidelines helps make the web more accessible to users with visual, auditory, physical, speech, cognitive, and neurological disabilities.

This website is partially conformant with WCAG 2.2 Level AA. We are actively working to identify and remediate any remaining barriers.

Measures We Have Taken

Gray Duct Heating • Cooling • Air Duct Cleaning has taken the following steps to improve accessibility:

• All images include descriptive alt text to support screen readers
• The site uses semantic HTML5 elements for proper document structure
• Color contrast ratios meet or exceed WCAG 2.2 AA minimums for text and interactive elements
• The site is keyboard navigable, all interactive elements are reachable and operable using a keyboard alone
• Form fields include associated labels for assistive technology compatibility
• Focus indicators are visible for all keyboard-navigable elements
• Phone numbers are clickable tel: links for mobile accessibility
• The website is responsive and functional on mobile devices and assistive technologies
• Pages use proper heading hierarchy (H1 → H2 → H3) for screen reader navigation
• ARIA labels are used where appropriate to improve screen reader comprehension

Known Limitations

We are aware of the following areas that may not yet fully meet WCAG 2.2 AA standards and are actively working to address them:

• Some third-party embedded content (such as maps, chat widgets, and review widgets) may not fully conform to accessibility guidelines, these are maintained by their respective providers
• Some older PDF documents may not be fully accessible, we are converting these to accessible formats
• Some video content may lack captions, we are working to add captions to all video content

Technical Specifications

This website is built using modern web standards. Accessibility relies on the following technologies:

• HTML5
• CSS (including Tailwind CSS)
• JavaScript / React (Astro)
• WAI-ARIA (Accessible Rich Internet Applications)

Assistive Technologies Supported

This website is designed to be compatible with the following assistive technologies:

• Screen readers: VoiceOver (macOS / iOS), NVDA (Windows), JAWS (Windows), TalkBack (Android)
• Keyboard-only navigation
• Browser zoom up to 200% without loss of content or function
• High contrast display modes

ADA Compliance

Gray Duct Heating • Cooling • Air Duct Cleaning is committed to providing equal access and opportunity to all customers, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA) and applicable federal and state laws. We work to ensure that our digital presence does not create barriers to accessing our services.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier, have difficulty accessing any content, or need information in an alternative format, please contact us:

We try to respond to accessibility feedback within 3 business days. We will work with you to provide the information you need in a format that is accessible to you.

Enforcement

If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice Civil Rights Division: www.ada.gov or call 1-800-514-0301.

Formal Complaints

We are committed to resolving any accessibility complaints. If you believe your accessibility rights have been violated, please contact us using the information above. We will acknowledge your complaint within 5 business days.